FAQs
About the KiezTour
When does the KiezTour take place?
The KiezTour always takes place on Thursdays and starts punctually at 5:30 pm.
How long does the KiezTour last?
The KiezTour starts at 5:30 pm and lasts about 4 hours.
Where does the KiezTour take place?
The KiezTour leads through the Nollendorfkiez in Berlin-Schöneberg. You will find out the exact starting point in the confirmation email after you have booked your ticket.
Which locations are visited with the KiezTour?
You can find the currently participating locations on our website under "Locations". Due to organizational reasons, not every location can be visited on every tour.
When will I know which guide is conducting the KiezTour?
Our current guides can be found on our website under "guides".Due to organizational reasons, the guides are not announced in advance. With the purchase of a ticket you book a KiezTour without the right to a certain guide, because all our guides are competent and KiezTour-approved. Which of our great guides will lead the tour, you will find out at the event.
Can I book a KiezTour with my favorite guide?
If you would like to experience the KiezTour with your favorite guide from our team, you are welcome to contact us via the contact form and send a request for an exclusively guided tour. We will get back to you as soon as possible.
What happens in case of bad weather?
Rain or snowfall should not be an obstacle to the implementation of the KiezTour. Warm and rainproof clothing as well as an umbrella are helpful companions. Since the KiezTour takes place partly outdoors and partly indoors, we try to adapt the tours as best as possible. In case of a weather warning or similar, the KiezTour can be cancelled at short notice by the organizer. In this case we will try to inform you as soon as possible. In this case you have the possibility to change the date or to cancel the ticket free of charge.
What can I expect during this KiezTour?
Our KiezTour is aimed at Berliners, newcomers and visitors to Berlin who want to get to know and experience this worldwide unique neighborhood with its over 140 years of queer emancipation history in an entertaining way and with one or two culinary surprises. The tour lasts about 4 hours and leads through the Nollendorfkiez and into numerous locations.
Why do I have to be of age to participate in the KiezTour?
On our way through the queer Regenbogenkiez we will visit a few locations where access is only allowed to persons of age. For this reason we have decided to offer the complete KiezTour only to people of age.
About payment
How much does a ticket cost?
A ticket for a tour in German currently costs 35,- EUR. A ticket for a tour in Englisch costs 39,- EUR.
How does payment take place?
Payment is made after the ticket booking via our website using PayPal. Cash payments are not possible.
Can I pay cash on the spot?
Cash payments are not possible.
How can I pay if I do not have PayPal?
For bookings via our ticket system, payment is made via PayPal. If you do not use PayPal, please contact us via the contact form. We will then find a way for you to pay for your ticket. Please note that in this case your ticket will only be created for you after successful payment.
Can I change or cancel my ticket?
Due to the limited number of tickets per tour, an exchange or cancellation of already purchased tickets is not possible. However, you can give your ticket to a third person in consultation with us. Please contact us in this case via the contact form.
About the voucher
How can I purchase a voucher?
You can purchase vouchers on our website. The payment is done via PayPal.
How can I redeem a voucher?
When booking a tour, you can enter the coupon code you received in the field provided.
How can I return a voucher?
Vouchers can only be redeemed for a benefit in kind (KiezTour). Cancellation or return of already purchased vouchers is not possible.
Be part of KiezTour
How can I become part of the KiezTour with my location?
If you would like to participate in the KiezTour with your business, bar or location, please contact us via the contact form ("I would like to become a partner") and we will answer your request as soon as possible.
How can I become part of the KiezTour as a sponsor?
If you would like to support the KiezTour financially, please use the contact form ("I would like to become a partner") and we will answer your request as soon as possible.